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Conflict, bargaining, involvement and well-being
Chapter 23 of Human Resource Management in a Business Context (3rd Edition 2007) by Alan Price - published by Cengage
Contents
Objectives
The purpose of this chapter is to:
- Discuss the role of conflict in the workplace
- Provide an overview of mediation and tribunal systems
- Evaluate the relationship between employee involvement and workplace productivity
- Discuss the role of HR practitioners in matters such as work-life balance, health and safety and stress reduction
Sections
Summary
This chapter has focused on employee relations as an activity extending through negotiation
and bargaining, discipline and employee involvement. These activities involve a number
of skills crucial to human resource managers. HR specialists are also involved in issues
which are regulated by extensive legislation and touch on home life and health as well as more
familiar workplace topics such as discipline and conflict. Competitive pressure has
placed extra burdens on employees, especially those with career aspirations. These
burdens can cause health problems, particularly those that are stress-related. HR
practitioners have at least a moral responsibility to deal with such matters and
encourage the setting up of supportive mechanisms such as employee assistance programmes.
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Human Resource Management in a Business Context, 3rd edition
Human Resource Management in a Business Context provides an international focus on the theory and practice
of people management. A thorough and comprehensive overview of all the key aspects of HRM, including articles from HRM Guide and other sources,
key concepts, review questions and case studies for discussion and analysis.
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