October 25 2007 - Workplace Options, the leading provider of work-life benefits in the country, today announced that its U.K. division, Employee Advisory Resource, will offer Evolution EAP. This new offering will redefine Employee Assistance Programs (EAPs) by exceeding current industry benchmarks for service and quality.
Available in the U.K. and internationally in January, Evolution EAP will be the most comprehensive EAP ever offered. It will give organizations access to traditional EAP services such as short-term counseling and legal and financial advice, but also adds access to a wide range of specialist group therapies and individual clinical interventions. These new services will be provided by the Priory Group, Europe's leading independent provider of specialist mental health care services.
Underpinning Evolution EAP is the most advanced clinical outcomes measurement system designed for EAPs which will, for the first time, directly link service outcomes with the overall efficiency and value of the EAP service.
"A shake up needs to happen in the employee assistance market to keep up with the changing and varied needs of organizations and their employees," says Alan King, president of Workplace Options. "Evolution EAP makes this change possible by firmly focusing on fulfilling the needs of clients and encouraging employers to steer away from selecting purely product-focused EAPs that match budgets rather than the actual needs of employees."
According to Workplace Options research, the EAP industry is increasingly perceived as not fulfilling clients' needs and becoming overly product-focused. "To continue to grow and remain successful the industry must stay in touch with clients' needs and remain committed to customer satisfaction," adds King. "With Evolution EAP, organizations will be able to focus on finding positive outcomes for their people. It will demonstrate their willingness to address the root causes of issues such as stress, absenteeism and substance abuse."
Evolution EAP systematically evaluates the outcome of EAP interventions and incorporates thorough feedback and evaluation systems. This allows companies to adapt to meet its needs as an organization and support the needs of individual employees.
Evolution EAP will be available to organizations on Jan. 10, 2008. For more information about Evolution EAP, please visit www.evolutioneap.co.uk.
About Workplace Options
Workplace Options (WPO) is America's largest provider of work-life services. WPO's market leading
products are recognized for their innovative Web delivery, flexibility and affordable pricing. WPO also offers
network management solutions and 24/7 call center services that help EAP's run their businesses more profitably
and efficiently. For more information about WPO, please visit www.workplaceoptions.com.
About Employee Advisory Resource
Employee Advisory Resource is one of the leading providers of Employee Assistance Programs (EAPs)
and integrated work-life services, both in the UK and internationally. Employee Advisory Resource helps clients' employees deal with all sorts of challenges including debt management, financial planning, dealing
with addiction, managing stress, absence management and coaching for line managers. Employee Advisory Resource is
owned by a strategic partnership between Accor Services and Workplace Options. For more information about EAR,
please visit www.ear.co.uk.
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